FAQ
Sizing & Fit
How do I find my size?
We recommend checking our Sizing Chart before placing your order. If you're between sizes, we suggest sizing up for a more relaxed fit or sizing down for a more fitted look.
Do you offer size exchanges?
All sales are final — we do not offer exchanges or returns. Please review the sizing chart carefully before purchasing.
SHIPPING FAQ
Do you ship to P.O. Boxes?
No, we do not ship to P.O. Boxes. Please provide a valid street address at checkout.
Do you offer international shipping?
At this time, we ship within the United States only.
Returns & Exchanges
What is your return policy?
ALL SALES ARE FINAL. We do not accept returns or exchanges. Please review product details, sizing, and photos carefully before completing your purchase.
In-Store Pickup
Do you offer in-store pickup?
Yes! You can pick up your order at our boutique during the following hours:
- Wednesday – Friday: 12:00 PM – 5:00 PM
- Saturday: 12:00 PM – 3:00 PM
Where are you located?
1820 Franklin Street, Suite 20, Gretna, LA 70053 — just 15 minutes from downtown New Orleans.
Payment Options
What payment methods do you accept?
We accept the following payment methods:
- PayPal
- Afterpay
- Sezzle
- Shop Pay
- Apple Pay
Do you offer buy now, pay later?
Yes! We offer flexible payment options through Afterpay, Sezzle, and Shop Pay Installments.
Preorders
How do preorders work?
Preorder items are charged at the time of purchase and typically ship within 3–10 business days once available. You will receive a shipping confirmation email when your order is on its way.
Contact Us
How can I reach you?
We'd love to hear from you!
- Phone: (504) 603-5505
- Email: info@shopmogulboutique.com
You can also visit us in store during pickup hours at 1820 Franklin Street, Suite 20, Gretna, LA 70053.